Shipping may take a lot longer than usual due to COVID19 situation. First class shipping has seen the longest delays up to 4 weeks within the US (even within the state). Please contact your local post office for details. Please understand that once the order leaves our facility, we are not able to have any control over your packages and it is not our responsibility if the shipment is lost or stolen. We are unable to process cancellations/returns due to delay in shipping before the shipment arrives to the receiver. Please choose Priority Shipping for time sensitive orders.
SHIPMENT RETURNED DUE TO UNDELIVERABLE ADDRESS OR DENIED RECEIPT: For all orders shipped with free shipping that are returned due to undeliverable address provided, or denied by the receiver with any reasons, refund will be processed with shipping cost deducted from the total amount refunded. Thank you for your understanding.
All orders are shipped within 2 business days.
All orders qualify for free FIRST CLASS shipping.
Customer may choose to have the order shipped Priority Mail.
1-2 Items: $8.00
3-4 Items: $13.00
5-6 Items : $20.00
Free USPS FIRST CLASS shipping is offered for all orders over $400.
Customer may choose to have the order shipped with various methods.
USPS First Class : 15-21 Days with minimal tracking
USPS Priority Mail : 6-10 Days with tracking
DHL Express : 3-5 Days with tracking
ALL DUTIES AND TAX INCURRED ARE PAYABLE BY THE CUSTOMERS.
WE ARE NOT RESPONSIBLE FOR FIRST CLASS PACKAGES TAKING LONGER THAN NORMAL DUE TO COVID.
All international orders except to JAPAN are shipped through Global-e via DHL Express (2-4 days)
Order confirmation emails and shipping notifications will be sent from Global-e.
Shipments returned due to unpayment of duties and taxes, undeliverable address, or unavailability of the recipient, will be charged the full shipping fee and return fee.
ALL SALES ARE FINAL FOR SALE/DISCOUNTED ITEMS (Including items bought with a discount code or during a site-wide sale)
ALL JEWELRIES, LINGERIE, SWIMWEAR AND HEADWEAR ARE ALSO FINAL SALE
All returns require a prior authorizations via email.
Please include the following.
Item(s) returning / Color / Size
Reasons for the return
Item needs to be mailed back within 15 days of purchase (or within 7 days of email approval).
Customers are responsible for the return postage.
Original order shipping charge is also not refundable.